We are looking for a pleasant and friendly Front Desk Representative. As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office.
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Keep front desk clean, tidy and supplied with all the necessary supplies
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Greet, communicate with and welcome guests
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Answer all the customers' questions and address their complaints
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Answer all incoming calls, redirect them when needed
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Receive letters, packages and send them to appropriate destination
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Prepare and manage outgoing mail
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Check, sort and forward emails
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Monitor office supplies
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Make supply orders when needed
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Monitor and update records and files
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Monitor and log office expenses and costs
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X years of experience as Front Desk Representative or similar role
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Hands on experience with office machines (for example fax, printer etc.)
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In-depth knowledge of office management and bookkeeping
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Excellent knowledge of MS Office (especially Excel and Word)
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Sense of ownership and pride in your performance and its impact on company’s success
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Critical thinker and problem-solving skills
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Team player
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Good time-management skills
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Great interpersonal and communication skills
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Customer-oriented mindset
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High School diploma; any additional diploma will be considered as advantage