Dale Carnegie's How to Win Friends and Influence People is a self-help classic that reads like a life manual. The core premise is that by changing your own conduct, you may influence the conduct of others. It teaches you how to better understand people, become more likable, strengthens relationships, persuade others, and influence behavior through leadership.
3 Fundamental Techniques in Handling People
1. Don't criticize, condemn, or complain. Everyone desires to feel significant and desired. Criticizing someone is not only pointless, but it also puts them on the defensive, hurts their pride, and can even cause hatred. Rather than criticizing, try to comprehend why individuals behave the way they do.
2. Express your gratitude in a genuine and true manner. Making someone desire to do something is the only way to get them to do it. People want to accomplish things because it gives them pleasure, and one of the fundamental human desires is to be acknowledged or to feel important. People will love you if you can meet that need. Always ask yourself, "What can I honestly admire about this person?" and express your admiration to others at all times and in all places.
3. Create an urgent desire in the other person. To elicit an "eager desire" in someone, you must first consider his point of view and prioritize his wants over your own. Talk about what they want and how your solutions will help them achieve their objectives. Enjoy the feeling of selflessly attempting to assist others without regard for oneself.
6 Ways to Make People Like You
1. Develop a genuine interest in the people around you. “When others are interested in us, we are interested in them,” and we appreciate those who admire us. Greet individuals with excitement, demonstrating that you are happy to see and speak with them, that you genuinely care about them and their interests, and that you are willing to spend time and energy doing thoughtful, selfless things that matter to them.
2. Be sure to smile. Give a genuine, heartfelt smile that is uplifting and conveys your delight in seeing the other person. Your smile will show through in your voice even if you're on the phone. Insincere grins, on the other hand, have the opposite impact. If you don't feel like smiling, start by appearing as if you were joyful — push yourself to grin in private and control your thoughts.
3. Say people’s names. A person's name is the sweetest and most important sound in any language to that individual. People treasure their names since it is the one thing they own outright and it distinguishes them from others. Make an effort to remember their names and to treat them with respect. This includes appropriately pronouncing and spelling it.
4. Listen attentively. You must be a good listener to be a good conversationalist. Take a real interest in individuals, ask them questions they'll enjoy answering and pay attention to what they say. Encourage others to tell you about themselves and their accomplishments; just tell them about yours if they ask.
5. Speak in terms of the other person's interests. Focus on the other person's interests and talk about them first (don't bring up your own unless prompted). It is worthwhile to put in the time and effort to conduct a preliminary study on the subjects of interest. Talking about what matters most to individuals opens the door to their hearts while also broadening your perspectives.
6. Make the other person feel special and do so sincerely. People desire to be accepted by others, to feel important, and to be recognized. “Do unto others as you would have others do unto you” - The best way to feel significant and appreciated is to first give it to others.