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In case of conflict when employee complaints arise, you as an employer need to take immediate action. But, how do you ensure that decision is unbiased and fair? In order to do that investigation structure should be followed:
Step 1:Ensure absolute confidentiality of investigation.
Step 2:Provide short-term protection for both parties.
Step 3:Select the appropriate investigator.
Step 4:Create and choose the effective investigation plan to follow.
Step 5:Conduct Interviews.
Step 6:Come to a conclusion.
Step 7:Closure of Investigation.
Step 8:Create a written summary of investigation results.
Since some of the employee conflicts could reach
A serious complaint can lead to a lawsuit, and hence employers should investigate each case in a prompt, thorough and effective manner. The HR Expert managing investigation guidance notes template will provide managers with a framework to carry out any internal formal investigation process fairly and consistently.
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