We are looking for a keen and talented individual to join our Banking team as a Personal Banker. This role requires an individual who has a keen interest in providing excellent customer service as a banker and someone who is looking to find ways to enhance the banking experience for customers.
Responsibilities:
- Assist new customers in opening a bank account and any other products or services
- Assist existing customer in managing, and optimizing their bank accounts and other products available to them
- Identify and pursue sales opportunities through client referrals, corporate relationships, and personal network
- Provide advisory services for clients regarding available financial services
- Deliver superior customer service, promptly handling all calls and emails received
- Establish and maintain the highest level of customer care and delivery standards Support business development initiatives by promoting and attending business development and sales events
- Perform other administrative duties (such as data entry into in-house software)
Requirements:
- A degree in Accounting, Finance, Economics or similar field
- Knowledge of best practices and regulations involving personal banking
- Experience in sales and/or customer service
- Strong working knowledge of MS Office software is required with knowledge of banking software preferred
- Excellent communication skills
- Basic understanding of retail banking products and services